TEAM PROFILES JAMES GILES PLUMBING
Our Team. Our Expertise. Our Standards.
At James Giles Plumbing, technical expertise, operational excellence and industry leadership are at the core of everything we deliver.
Our team comprises highly skilled Licensed Industrial Plumbers, Type B Gas Specialists and experienced trade leaders, bringing extensive technical knowledge and practical expertise to complex industrial environments across Australia.
With a strong focus on safety, regulatory compliance, quality and project delivery, our people uphold the professional standards and technical capability that define James Giles Plumbing.
Meet some of the key professionals leading our teams, driving operational excellence and delivering trusted industrial plumbing and Type B Gas Solutions nationwide.
JAMES GILES
Founder, Managing Director & Senior Trade Technician (Plumbing and Gas)
James Giles - Founder, Managing Director, Senior Trade Technician (Plumbing and Gas)
Contact Information - team@jamesgilesplumbing.com.au
James built his trade knowledge in the family plumbing business, where he started hands-on work at a young age. He formally began his apprenticeship at 15, while still at school. Those early years exposed him to domestic, commercial and industrial environments, and taught him the value of doing the work properly the first time.
After qualifying, he worked across a wide range of plumbing and gas roles, including highly specialised industrial and production-critical sites. In 2012, he established James Giles Plumbing Pty Ltd. Under his leadership, the company has grown from a small family operation into a nationally capable specialist contractor, delivering complex plumbing, gas, steam, energy, electrical integration, fabrication and maintenance solutions.
Today, James remains actively involved in technical work rather than stepping into a purely office-based role. He scopes and designs systems, develops practical solutions, leads complex installations, supports emergency breakdowns and mentors emerging trade leaders. He's often called in when issues are high-consequence or beyond a standard trade response.
One of his key strengths is his ability to understand how an entire industrial system works and identify the true root cause of a problem. From there, he translates technical complexity into a clear, workable plan that clients and teams can follow.
Qualifications and Training
- Certificate III in Plumbing and plumbing licensing
- Certificate IV in Building and Construction
- Training in solar and heat-pump water systems
- Certificate II in Business Equipment Servicing
- Certificate III in Polymer Processing
- Restricted electrical and electrotechnology studies
- Type B Industrial Gas Training
- Burner control and flame-detection programming training
- High-risk work training (elevated work platforms, confined spaces, forklifts, excavators, skid-steers, asbestos removal)
- New South Wales Supervisor Certificate and multiple trade/site licences across Australia
Industry Recognition
- 2008 Outstanding Apprentice Stage 4 (Wide Bay Group Training)
- 2025 Plumbing and Gas Industry Awards Businessperson of the Year (MPAQ)
- 2025 Leader CSR Commercial Project of the Year
JUSTIN GILES
Gas Division Leader, Senior Trade Technician (Plumbing and Gas) & Type B Gas Appliance Approval Authority
Justin Giles - Gas Division Leader, Senior Trade Technician (Plumbing and Gas) & Type B Gas Appliance Approval Authority
Contact Information - info@australian-gas.com.au
Justin has built his career around industrial gas and combustion systems since JGP's inception in 2012, with a focus on technical compliance and safe project delivery. His work spans early design and planning, on-site installation and commissioning, and ongoing performance optimisation for industrial gas and combustion equipment.
Alongside his leadership within James Giles Plumbing, he plays a key role in Australian Gas and Combustion Consultants Pty Ltd. In that capacity, he provides Type B gas approvals, audits, risk investigations and technical consulting, combining practical site insight with formal regulatory authority.
Clients rely on Justin when they need to navigate stringent regulatory requirements, complex approval pathways and high-risk industrial environments. By identifying risks and compliance gaps early, he helps prevent unsafe conditions, failed inspections, costly delays and rework. The result is reliable, long-term operation of gas and combustion systems.
He is recognised for strong technical judgement, attention to detail and an uncompromising approach to safety. He's also known for his ability to turn dense regulatory language into practical, step-by-step actions for engineers, trade teams and operators.
Qualifications and Approvals
- Licensed plumber, drainer and gasfitter
- Specialist capability across Type A and Type B gas systems and appliances, including unlimited-size systems
- Combustion technician capability across gases, dusts, vapours, liquids and solids
- Type B Gas Appliance Approval Authority under the Petroleum and Gas (Production and Safety) Act 2004
- Approval authority for simple gas devices S1–S4 and complex gas devices C1–C3
- Restricted electrical qualifications for gas and combustion controls
- Accredited un-odourised gas risk assessor
- Specialist capability in gas system audits, risk investigations, risk assessments and compliance reviews
Industry Recognition
- 2018 Queensland Gas Association Gas Safety Person of the Year
- 2015-2019 Leader - Queensland QGA Commercial and Industrial Gas Installations of the Year – yes, 5 years in a row!r
LUCINDA GILES
General Manager, Health and Wellness Coordination
Lucinda Giles - General Manager, Health and Wellness Coordination
Contact Information - team@jamesgilesplumbing.com.au
Lucinda began working with James Giles Plumbing in 2012. She formally took on administration and financial management in 2015, as the business entered a sustained growth phase. Her early focus was payroll, accounting processes and company finances, and she played a key role in moving the business from paper-based systems to streamlined online platforms.
In parallel, she built a strong healthcare career. She completed a Bachelor of Nursing, became a Registered Nurse, and progressed into Clinical Nurse and health-facility manager roles. In these positions, she oversaw staff, quality systems, compliance, rostering, reporting and care for more than 60 patients, developing a practical understanding of governance and risk.
That combination of clinical leadership and business management now underpins her work at JGP. As the company expanded, she took responsibility for operations, finance, people management, customer communication, safety, compliance, systems and business planning. She now effectively performs a CEO-level leadership role alongside James, ensuring the technical side of the business is backed by strong systems and a supportive culture.
Lucinda is particularly focused on connecting strategy with day-to-day operations. She identifies risks early and turns rapid growth into stable, repeatable processes that support both clients and team members.
Qualifications and Development
- Diploma of Business
- Construction White Card
- Participation in the Australian Government Business Entrepreneurs Programme Growth Roadmap
- Ongoing development through the Master Plumbers' Association of Queensland
- Bachelor of Nursing and Registered Nurse
- Queensland Health leadership training
- Clinical nursing and health-facility management experience
Industry recognition
- 2023 Master Plumbers' Association of Queensland Andrea Vogler Women in Business Award
NATALIE GILES
Gas Division Operational Lead
Natalie Giles - Gas Division Operational Lead
Natalie joined James Giles Plumbing in 2012 as a part-time Administrator. As the company's workload expanded, she quickly moved into a full-time role. Drawing on previous administration experience and strong organisational skills, she became closely involved with gas fitters and technical projects, building detailed knowledge of gas systems and compliance requirements.
Over time, her role progressed beyond office-based administration. She completed a Gas Fitting apprenticeship, gained hands-on field experience and developed a practical understanding of how gas installations and maintenance work are delivered on site. This combination of desk and field experience now underpins her leadership within the Gas Division.
As Gas Division Operations Lead, Natalie oversees the coordination and operational support that keeps gas projects and maintenance moving efficiently. She manages communication between clients, technicians, suppliers, subcontractors, government bodies and industry stakeholders. That means every fault, breakdown and project requirement is clearly understood and actioned.
She is known for calm, solutions-focused problem-solving, strong workload management and an ability to translate technical information between clients, office staff and tradespeople. She also champions opportunities for women entering the gas industry.
Qualifications and Training
- Administration and coordination experience in industrial gas environments
- Completed Gas Fitting apprenticeship and Gas Work Licence
- Practical experience assisting with gas fitting projects and technical submissions
- Studies in Workplace Health and Safety
- Strong working knowledge of gas industry documentation, safety systems and compliance requirements
- Ongoing development in gas legislation, licensing, workplace safety, accounting systems and industry compliance
Industry Recognition
- 2025 Nominee MPAQ Women in Business Award
- Involvement in multiple award-winning JGP gas projects, including five consecutive Queensland Gas Association Commercial and Industrial Gas Installation of the Year awards
MICHAEL GILES
Trade Leader, Industrial Trade Specialist & Senior Trade Technician (Plumbing and Gas)
Michael Giles - Trade Leader, Industrial Trade Specialist & Senior Trade Technician (Plumbing and Gas)
Contact Information - team@jamesgilesplumbing.com.au
Michael was James Giles Plumbing's first apprentice, and he has grown alongside the business from its early South Burnett foundations. Working closely with his brothers and the wider team, he has played an important role in expanding the company's technical capability and servicing complex industrial clients across Queensland and beyond.
From apprentice to industrial trade specialist, his progression reflects a strong commitment to continuous learning and doing the job properly. He has developed broad capability across plumbing, gas, fabrication, steam, mechanical systems and breakdown services, often stepping into roles that require multi-trade coordination.
His technical breadth includes industrial fabrication, complex piping systems, mechanical fitting, pump rebuilds, system retrofits and fault-finding in demanding production environments. Strong computer and systems skills support his work on integrated, multi-trade solutions where safety, reliability and production continuity are critical.
Known for his versatility, Michael also helps guide our next generation of tradespersons, passing on his knowledge.
Qualifications and Skills
- Qualified plumber
- Qualified gas fitter and Type B gas fitter
- Mechanical plumbing experience
- Certificate IV in Plumbing
- Welding and fabrication capability
- Extensive hands-on experience across industrial plumbing, gas systems, steam services, mechanical plant and complex piping installations
Industry Recognition
- Master Plumbers' Association of Queensland Merv Harris Memorial Bursary Award
- 2014 Outstanding Vocational Student Award
- 2015 Fourth-Year Apprentice of the Year
- Contribution to multiple award-winning industrial projects supporting complex and time-critical client work
BLAKE MCMAHON
Trade Leader, Industrial Trade Specialist (Plumbing and Project Installations) & Senior Trade Technician (Plumbing and Gas)
Blake McMahon - Trade Leader, Industrial Trade Specialist (Plumbing and Project Installations) & Senior Trade Technician (Plumbing and Gas)
Contact Information - team@jamesgilesplumbing.com.au
Blake commenced an apprenticeship with JGP in 2015 and has grown with the company through industrial and commercial projects across Queensland and interstate. During his apprenticeship he worked across plumbing, drainage and gas projects, gaining exposure to both new installations and maintenance.
After completing his training in 2019, he continued to build technical capability on major installations and complex industrial sites. From 2023 he began preparing for a formal leadership role within the trade team and stepped into project leadership in 2024. In this capacity he takes responsibility for staff and subcontractor coordination, materials, safety, quality, client communication, inspections and commissioning.
Project installations and project management are now key areas of his specialisation. Clients depend on him to turn complex project requirements into safe, compliant and practical working systems, from early planning through to final inspection and handover.
Blake is known for attention to detail and staying calm under pressure. On site, he spends a lot of time mentoring on the tools, showing apprentices the ropes and helping them build real-world skills and confidence. He also contributes positively to team culture, both on and off site.
Qualifications and Certifications
- Full plumbing and drainage licensing (Queensland Building and Construction Commission)
- QBCC mechanical services plumbing licensing
- Queensland Gas Work Licence
- TMV and backflow device commissioning and maintenance certifications
- Certificate III in Plumbing
- Advanced boiler operations training
- Specialist training in project installations and management
Industry recognition
- 2025 Tradesperson of the Year, MPAQ Plumbing and Gas Industry Awards
- 2024 Project Lead for the Kilcoy Cuisine Solutions Value-Add Facility, runner-up for Commercial Plumbing or Gas Project of the Year
- Contribution to multiple award-winning industrial projects supporting complex and time-critical client work
JEFFREY VAUGHAN
Trade Leader, Industrial Trade Specialist & Senior Trade Technician (Plumbing, Gas and Carpentry)
Jeffrey Vaughan - Trade Leader, Industrial Trade Specialist & Senior Trade Technician (Plumbing, Gas and Carpentry)
Contact Information - team@jamesgilesplumbing.com.au
Jeffrey joined James Giles Plumbing in January 2018 as an experienced tradesperson with a completed carpentry trade. He quickly became known for strong practical ability, precision, reliability and a willingness to assist wherever needed.
He built extensive experience across industrial plumbing, gas, project and maintenance work before commencing his plumbing apprenticeship in October 2020 and completing it in August 2023. This progression has seen him move into a dual-trade role and, ultimately, a Trade Lead position within JGP.
On site, Jeffrey's cross-trade capability enables him to support projects from planning through to installation, commissioning and maintenance, considering pipework, structures, access, production requirements and future servicing needs. His carpentry background helps him identify building and finishing implications that might otherwise be missed.
He is recognised for consistently tidy, accurate work, proactive planning and a strong focus on Australian Standards, compliance and safety. He also supports apprentices through practical, hands-on guidance. On site, he spends a lot of time mentoring apprentices on the tools, showing them the ropes across both plumbing and carpentry and helping them build real-world skills and confidence.
Qualifications and Training
- Qualified carpenter
- Qualified plumber
- Extensive industrial plumbing and gas fitting project and maintenance experience
- Elevated Work Platform training and associated high-risk licences
- DuoPEX Gas Pipe and Fitting System accreditation
- Ongoing workplace, online and site-specific safety training
- Strong working knowledge of plumbing materials, inventory control and job costing
Industry Recognition
- Contribution to multiple award-winning industrial projects supporting complex and time-critical client work
- 2019 - Contribution to ELGAS Type B Gas Install of the Year and all award-winning projects
- 2021 - Involvement in Gas Project of the Year finalist work at Kilcoy Global Foods
- 2024 - Integral role on Sunshine Coast Value-Add Facility project, which received runner-up recognition
- 2024 Master Plumbers Fourth Year Apprentice of the Year
THE PEOPLE BEHIND OUR PERFORMANCE
The professionals featured here represent just some of the skilled individuals who make up the James Giles Plumbing team. Behind every project is a broader network of experienced tradespeople, technical specialists and operational leaders, all committed to delivering safe, compliant and high-quality outcomes.
Discover more about James Giles Plumbing, our people, our capabilities and how we work together to deliver trusted industrial solutions across Australia.